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My Account

You will have access to

  • Easily check the status of your reservations.
  • Modify or cancel your upcoming stays.
  • Check your wallet and take advantage of available benefits.

You don’t have reservations with us yet.

Make your next booking directly on ATELIER de Hoteles’ official site and start enjoying unique advantages. Very soon you’ll discover a new era of benefits with our loyalty program.

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Create an ATI code

Only one more step! Create an ATI code that you will use to access all apps and services in the hotel. Read more

Your ATI code must contain: The codes do not match

Your ATI code must contain:

  • Exactly 6 characters
  • At least 1 letter
  • At least 1 number

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By signing in you accept and  ©ATELIER de Hoteles

Hospitalidad Hecha a Mano

ATELIER Playa Mujeres

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Phone reservations

1
Information
2
Reasons
3
Review
4
Confirmation

Cancellation information

Before continuing, please read the following information:

Free cancellation

Valid until 23:59 hrs del 10/Feb/2023


How will the refund work?

We will send an e-wallet to with the value of your purchase so you can use it on your next trip.

With penalty

Starting at 00:00 hrs del 11/Feb/2021

A 25% penalty will be charged

Reasons for cancellation

Tell us why you no longer need your reservation

Review what you will cancel

Review the service information

Junior Suite King

Check-In:

10/Abr/2023

Check-Out:

14/Abr/2023

Ocupantes:

2 Adultos, Sin menores

No penalty will be charged

This cancellation will not generate any penalty and the full amount will be returned to the e-wallet.

A penalty will be charged

This cancellation will generate a 25% charge and the rest will be returned to the e-wallet.

A penalty will apply

Tu cancelación se encuentra en fechas donde aplicará una penalidad

Amount:

MXN $15,000

Will be charged from:

Tarjeta con terminación **689

E-wallet

We will create an e-wallet to return the reservation value.

In the name of::

With a balance of:

$999,999 MXN

Email:

Done! Your accommodation was canceled

We sent an email to with all the information about your cancellation and e-wallet.

This is the exchange rate that applies hoy 23/Abr/2024

Welcome to

My Account

A space designed for you, where you can manage your reservations, check your e-wallet balance, and update your personal information with complete security and comfort.

We are pleased to continue serving you with the excellence that distinguishes us.

Every night counts!

Completed nights are the ones you stayed at the hotel. They are recorded at check-out time.

This count brings you closer to unlocking the next levels of the loyalty plan.